Shipping policy
Items are normally same-day dispatch. Please check with one of the team if your item is urgent.
SHIPPING & DELIVERY
We are closely monitoring the developments related to COVID-19 and adhering to all regulations and guidelines from the World Health Organization and local public health authorities. Check out DHL's Covid updates: https://www.simplydhl.com/covid-19updates
Shipping Costs
| Destination | Service | Duration | Cost | Promotion |
| UK | Royal Mail 1st | 1-2 Days | £3.70 | Free Over £39.95 |
| UK | Royal Mail 2nd | 2-3 Days | £2.49 | Free Over £29.95 |
| UK | DPD Next Day | Next Day |
£4.99 |
Free over £49.95 |
| UK | DPD Saturday Or Sunday | Saturday or Sunday | £5.99 | Free over £59.95 |
| Europe | DPD Two Day | 1-3 Days | £7.00 | Free Over £69.99 |
| Germany | Deutsche Post | 2-5 Days | £5.00 |
Free over £50.00 |
| USA | UPS Express | 1-3 Days |
From £13.49 |
Free over £100.00 |
| USA | Standard (upto 2kg) | 3-5 Days |
From £9.00 |
na |
| Rest of The World | Economy (Upto 2kg) | 10-15 Days |
From £7.10 |
na |
| Rest of The World | FedEx 1-3 Days | 1-3 Days | From £14.99 | Free over £150.00 |
We offer DPD & Royal Mail for all UK Orders
We offer UPS for United States & Rest Of The World
DHL ON-DEMAND DELIVERY offers the following free delivery options:
- Deliver my package on Another Day: Scheduled delivery
- Deliver my package to Another Address: Alternate Delivery to work or family.
- Deliver my Package at a Safe Place: Authorise Shipment Release.
- Deliver my package with Neighbour: Leave with neighbour, reception or guard.
- Deliver my package at a DHL Service Point:Hold for Collection.
- Request my Hold My Package: Vacation hold safekeeping up to 30 days.
If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY
ODD will provide you with email/SMS updates about your shipments progress and estimated delivery date/time.
When the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery.
Giving you maximum flexibility and greater control over your shipment.
Want to change your delivery preferences? Click here https://www.ondemand.dhl.com/
DO I HAVE TO PAY IMPORT CHARGES?
America : Duty is not charged if the value of the imported goods is less than $800*
Europe, any orders over 22 Euros are subjec to import tax, orders over 165 euros are subject to Tax & Tarrif Charges. However, our products are made in the UK so you will only be charged your country Tax import charge.
South Korea : In January 2021, The United Kingdom signed a new Free Trade Agreement and negotiated 0% tariff rate. You are still liable for 20% VAT on the declared amount customs invoice.
Japan : In January 2021, The United Kingdom signed a new Free Trade Agreement and negotiated 0% tariff rate. You are still liable for 20% VAT on the declared amount customs invoice.
Free Trade Agreements : The U.K. has Free Trade Agreements with the following countries; Japan, South Korea, Singapore, Liechtenstein, Norway, Iceland, Israel, Ukraine, Vietnam, Kosovo, Carribiean Islands. A FTA offers more preferential rates for import & export, as the UK trades frequently with these countries, shipping and postage is extremely easy.
Canada, Mexico, Jordan & Albania 2021, will be entering a Free Trade Agreement, which will seek to reduce tariff rates.
*Shipping timelines are a supplied by our Courier and are an indication, we are not held liable for any additional transit times.
**https://www.cbp.gov/trade/basic-import-export/internet-purchases
